Email Aliases for Role-Based Access

Relying on a single employee’s email account for important communications is risky. If someone is on vacation, out sick, or leaves the company, critical messages may be delayed or lost, disrupting workflows and customer service.

Creating role-based email addresses like info@, support@, or billing@ ensures multiple employees can access shared inboxes, maintaining business continuity. This allows communication to flow smoothly and prevents delays that can impact operations.

Setting up email aliases correctly involves assigning access permissions, monitoring usage, and integrating them into your existing email platform. 716 IT Group can implement this system for your business, keeping communication organized and reliable while reducing reliance on any single individual.